What products does Anfacraft offer?

Anfacraft offers personalized embroidered apparel, home decor, accessories, and unique gifts, including hoodies, T-shirts, blankets, hats, jackets, pajamas, patches, notebooks, and more.

Can I personalize my embroidered products?

Yes! Most of our products can be personalized with names, initials, meaningful text, or custom designs to create one-of-a-kind embroidered gifts.

How long does production take?

Most personalized orders are produced within 2–5 business days before shipping. Production time may vary during peak holiday seasons.

Do you ship internationally?

Yes! We ship worldwide, allowing customers from the United States, Canada, the United Kingdom, Australia, Europe, and many other countries to enjoy our embroidered products.

What makes embroidered products better than printed products?

Embroidery offers superior durability, a premium texture, and a timeless appearance. Unlike many printed designs, embroidered details resist fading and maintain their quality over time.

Can I order gifts for special occasions?

Absolutely! Our personalized embroidered gifts are perfect for birthdays, Christmas, Mother's Day, Father's Day, anniversaries, weddings, graduations, and many other celebrations.

What payment methods do you accept?

We accept secure payments through major credit cards, PayPal, and other trusted payment providers available during checkout.

Why choose Anfacraft?

Anfacraft combines premium embroidery, fast production, fair pricing, and worldwide shipping to create personalized products designed to last and celebrate every story.

FAQs

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Orders

Can I change my order's shipping address? 

You can update your shipping address within 12 hours since you purchased this order by chatting with our support team or sending email to shopify.teemon@gmail.com.

How can I cancel my order? 

Please contact our customer service to cancel your order. We only accept cancellation within 24 hours since you placed your order.

Products

Do you have kid sizes?

Currently we only have adults sizes for embroidered products.

Is the size chart used for women or men?

Our items are unisex and based on the US sizes, you can look at the size chart at the end of each listing for more details.

What is the size of the embroidery?

Regarding the size of the embroidery, because our products are all hand-made embroidered products, the size of the largest embroidery frame is 6x8.5 inches.

How to wash embroidered clothes?

The most gentle option is to hand wash and allow the item to air dry, but we know not everyone has time for that. If you do choose to machine wash, we recommend the following steps:

• Turn the item inside out to protect the embroidery.

• Try to not wash the item with other clothing that might cause damage, such as zippers or buttons.

• If possible, allow the item to air dry. This will prevent any shrinking that might occur.

• If the embroidery features bright colors, a gentle wash in cold water can reduce the chance of colors bleeding.

• If you need to iron, avoid steam and do not place the iron directly onto the embroidered area. Instead, use a pressing cloth over the embroidery or iron on the reverse side.

What kind of material do you use for your products?

We use a brand called "ArriveGuide" for these embroidered products, the composition is 35% cotton 65% polyester fiber, making the fabric less prone to shrinking, stretching, or wrinkling, making it ideal for everyday wear. 

Shipping

Can I get my order expedited? 

We offer fast shipping (4-9 days) and supper fast shipping (4-6 days) for orders to the US, for a fee of $10-$40 depends on package's total weight.

How can I track my order? 

You can track your order using order number or contacting our support team.

Why is the tracking not updated? 

Your order will be shipped out once it's finished. It will take a few days to arrive in your country and the tracking details will be updated by then.

It has passed the ETA, why haven't I received my order? 

In this case, you should reach out to our customer service as soon as possible so that we can check further on the shipment's progress. Please kindly note that there might be unexpected delays due to carriers or weather conditions.

Returns & Refunds

When will I receive my refund? 

Your money will be sent back via your original payment method within 5 business days after our confirmation of the refund. If you haven't received the refund yet, please contact the card-issuing bank or the online payment providers.